We're all about transparency and protecting your data.
If you have questions about your prescriptions or any other medication related inquiries, our pharmacists are available for counseling during normal business hours Mon - Fri 8 AM to 6 PM (Pacific Time) at 1-833-466-3979.
LAST MODIFIED 02/11/2019
Honeybee Health, Inc. ("Honeybee Health," or "we" or "us" or "our") recognizes that is our duty to protect the privacy of the personal information you provide to us with respect to your access and use of our website (www.honeybeehealth.com) and related services (the "Website").
Protection of Your Information
Type and Purpose of Collection
We collect information at various points in the Website to facilitate its use by our users. Specifically, two types of information are collected:
1. Non-Personal Information: Upon accessing the Website, certain non-personal information will be automatically collected without your knowledge or consent, such as your IP address, location data (which is anonymous and where you log in through the Website you will be asked if you consent to the Website accessing your location, which can be updated at any time in your device settings) and the referring website ("Non-Personal Information"). We use Non-Personal Information to examine our traffic and to view how our customers use the Website. This type of information will not allow you to be personally identified although we might be able to associate it with your account. For example, we use "cookies," which contain only certain statistical information. For more information on cookies, please find more information below.
2. Identifying Personal Information: To utilize some portions of the Website, you must first provide personal information that will allow you to be identified, such as your name and e-mail address ("Personal Information"). This type of information will not be collected without your consent. We expressly acknowledge that we will not use your Personal Information for any other purposes without your consent. The Personal Information we collect will vary depending on how you are using the Website, but may include, without limitation: (i) your name, mailing address, phone number and email address; (ii) credit card information and charge history; (iii) unique identifiers such as user name, account number and password; (iv) preferences information such as product or content interests, communication or marketing preferences; (v) device information and data; and (vi) Google, Twitter and Facebook identity.Additionally, Personal Information may be used and disclosed to the extent Honeybee Health may deem reasonably necessary to enforce the terms of any agreement between you and Honeybee Health, or to protect the rights, property or safety of any person or entity.
Use Of Unencrypted Email
Right to Examine Information
You have the right to examine any of your Personal Information that we collect. Should you wish to examine such information, please send us a written request to firstname.lastname@example.org or call us at 1-833-466-3979 or mail in written correspondence addressed to
Attn: HIPAA Questions
3515 Helms Ave.
Culver City, CA 90232
Withdrawal of Consent
You may withdraw your consent to the collection of Personal Information at any time by sending an email to us. Upon receiving notice that you have revoked your consent, we will stop using your Personal Information within a reasonable time, which will vary depending on what information we have collected and for what purpose. Please note that we will send you an email confirmation upon receipt of your request. Therefore, if you do not receive a confirmation email, please contact us again with your request. If you do choose to withdraw such consent, your access to the Website may be diminished, or your ability to choose some of the options on the Website may be limited.Contact email: email@example.com
Right to File a Complaint
Returns and Replacement Orders
We will not sell, rent or disclose to outside parties the information we collect and save except that we may share the collected information with other parties as follows:
1. Affiliated Service Providers: We have agreements with various affiliated service providers to facilitate the functioning of the Website, with whom we may share the information we have collected. For example, we may share your credit card information with the credit card service provider to process your purchase. All administrative service providers that we use are required to have the same level of privacy protection as we have, and therefore we expect that your information will be handled with the same level of care that we employ. Additionally, for example, we may use analytic services.
2. Where required by law: We may share the collected information where required by law, specifically in response to a demand from government authorities where such demand meets the legal requirements.
3. Statistical Analysis: We may share Non-Personal Information and aggregated information with third parties, including but not limited to for advertising or marketing purposes. No Personal Information will be shared in this manner.4. Transactions: In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where Personal Information may be disclosed or transferred as one of our business assets.
Location-Based Services Consent
Terms of Service
Cookies and Similar Technologies
When you interact with the Website, we try to make that experience simple and meaningful. When you use our Website, our web server sends a cookie to your computer or mobile device (as the case may be). Cookies are small pieces of information which are issued to your computer or mobile device (as the case may be) when you visit a website or access or use a mobile application and which store and sometimes track information about your use of a website or application (as the case may be). A number of cookies we use last only for the duration of your web session or Website session and expire when you close your browser or exit the Website. Other cookies are used to remember you when you return to the Website and will last for longer.
Some of the cookies used by the Website is set by us, and some are set by third parties who are delivering services on our behalf.Most web and mobile device browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You can also learn more about cookies by visiting www.allaboutcookies.org which includes additional useful information on cookies and how to block cookies using different types of browser or mobile device. Please note, however, that by blocking or deleting cookies used on the Website, you may not be able to take full advantage of the Website.
Our Contact Information